‘Be interested, be curious, hear what’s not said’: how I learned to really listen to people

It’s time to pay attention. Being a good listener isn’t just about shutting up and not interrupting; it’s about really taking in what someone is telling you. Annalisa Barbieri, who was The Guardian’s agony aunt for over a decade, reveals how we can all sharpen our listening skills, which will help cultivate bonds with those around us.